Cycle 1 : 2 Days
I. Business-wide Concepts
This section of the outline covers basic business-wide concepts, including the various production environments used for the transformation process and _nancial fundamentals. Also in this section, three of the more common companywide management approaches (MRP II, JIT, and TQM) are presented together with their interrelationships.
A. Elements of the Supply Chain
B. Operating Environments
C. Financial Fundamentals
D. Manufacturing Resource Planning (MRP II)
E. Just-in-Time (JIT)
F. Total Quality Management (TQM)
II. Demand Planning
This section covers demand planning, including a basic understanding of markets and customer expectations, the de_nition of value, and a fundamental overview of demand forecasting.
A. Marketplace-Driven
B. Customer Expectations and Definition of Value
C. Customer Relationships
D. Demand Management
Cycle 2 : 3 Days
III. Transformation of Demand into Supply
This section includes design, management, and control of the transformation process itself. The _rst part of this section includes the design of products, processes, and information systems used for planning. The rest of the section includes fundamentals of planning systems, execution controls, and performance measures.
A. Design
B. Capacity Management
C. Planning
D. Execution and Control
E. Performance Measurements
IV. Supply
This section is devoted to supply issues. These include the concepts of inventory, purchasing, and physical distribution.
A. Inventory
B. Purchasing
C. Physical Distribution System